Everything you need to know about requesting services from 7ours.
Click "Start a Request" anywhere on the site. Choose one service or combine several into a single request. Add your details, preferred date, location and any photos, then send it through. We will review and get back to you.
Yes. You can combine as many services as you need into one request. For example, chairs, a tent, setup crew and post-event cleanup can all be part of the same request.
Yes. The calendar lets you select dates months in advance. We will confirm availability for your preferred date.
No. Submitting a request tells us what you need. Your service is not booked until availability, quotation and booking requirements have been confirmed.
We confirm availability as part of the quotation process. Requesting a date does not guarantee it is available — we will confirm with you.
After you submit your request, we review the requirements and send you a quotation detailing what is included and the cost. You then decide whether to confirm the booking.
Booking requirements, including any deposit, will be confirmed as part of your quotation. We will make this clear before you commit.
Your booking is confirmed after you approve the quotation and complete the required payment or deposit. Until then, it is a request — not a booking.
Yes. You can add as many equipment items as you need in a single request — chairs, tables, tents, generators and more.
Yes. Use the quantity selectors on the equipment page or request builder to tell us exactly how many of each item you need.
Availability will be confirmed with your quotation. Submitting a request does not guarantee availability.
Provide pickup and destination addresses, what is being moved, approximate quantities, and access details (stairs, lifts, floor level). Photos help us quote accurately.
Yes. You can upload photos during the request process. This helps us understand what needs to be moved.
Yes. You can request loaders in addition to a vehicle. Tell us how many you need.
Yes. You can request recurring turnovers on a per-checkout, weekly, or custom schedule. We will confirm availability for your preferred frequency.
Yes. Linen changes, bed preparation and restocking can all be included in your turnover request.
We offer home cleaning, venue cleaning, post-event cleaning, post-construction cleaning, pressure washing, carpet cleaning, sofa cleaning, window cleaning, driveway cleaning, braai stand cleaning, wall washing and site cleanup.
Yes. Photos help us understand the scope and quote more accurately. You can upload photos during the request process.
We have offices in Pretoria and KwaMhlanga, South Africa. Our strongest operational coverage is in Pretoria and surrounding areas, and KwaMhlanga and surrounding areas including the Siyabuswa-to-Moloto corridor.
Yes. We accept requests from anywhere in South Africa. For locations outside our current strongest coverage, we will confirm availability for your area.
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